Yixiang Zhou
Software & Data Engineer | IT Support | NLP & Policy Analysis

🎓 I'm a New Graduate Master's student in Computer Science at Northeastern University with a passion for software development, data analysis, and IT support. I thrive at the intersection of code and communication — building reliable systems and helping users solve complex issues.

About Me

💻 My experience includes working on LLM-based classification pipelines using NLP and LangChain, full-stack Java/JavaScript development for digital platforms, and cross-functional support in fast-paced environments. I've also gained hands-on skills in SQL, Python, Linux, and cloud tools like Azure and EC2.

🧠 I enjoy learning new technologies, writing clean code, and improving systems through both development and support. With an academic background in English, Spanish, and Computer Science, I bring a well-rounded and globally-minded approach to problem-solving.

🌱 Always excited to grow in roles related to software, data, or technical support — and to contribute meaningfully as part of a collaborative team.

Education

Sep 2023 - Apr 2025

Northeastern University Vancouver

Master of Computer Science | GPA: 3.71/4.0

Sep 2021 - Jan 2022

University of Western Ontario, Huron University College

Exchange Student Program with Full Scholarship

Sep 2019 - Jun 2023

Beijing Language and Culture University

Bachelor of Arts, major in English and Spanish | GPA: 3.77/4.0

Professional Experience

Aug 2022 - Dec 2022

Data Analyst Intern

Greenpeace. Beijing, China

Data Analyst Intern

Key Accomplishments: Participated in the development of a Java-based promotional material management platform with Spring Boot, integrating Docker containerization and API development. Reduced code coupling by 23% and improved campaign outreach by 25%. Collaborated with campaign teams to classify and analyze 7,000+ promotional items. Generated actionable insights using Tableau dashboards, improving retrieval efficiency by 40%. Developed a promoted HTML layer that enhanced web accessibility and reduced node execution time by 67%. Delivered technical support and documentation (README) to cross-functional users, resolving MacOS/Windows issues (login, compatibility, access), end-user onboarding & offboarding, basic network troubleshooting (DNS, DHCP) and reducing support requests by 30%. Technologies Used: Java, Spring Boot, Redis, MySQL Docker, Tableau HTML/CSS, JavaScript

Jan 2022 - May 2022

Business Analyst Intern

Red Cross. Beijing, China

Business Analyst Intern

Key Accomplishments: Coordinated project timelines and deliverables for a high-concurrency number generator, integrating real-time analytics, data pipelines, and AWS Cloud (EC2, RDS) with MySQL databases, reducing data processing time by 30%. Conducted in-depth analysis (data transformation, aggregation, summarization) of 10+ senior care market reports (e.g., from Ernst & Young) using SPSS; visualized findings using Power BI dashboards to inform strategic decisions. Collaborated with analytics and reporting stakeholders to implement cloud-hosted pipelines, improving real-time insights for 3+ departments and enhancing data accessibility by 35%. Technologies Used: MySQL, AWS Cloud, Power BI SPSS for statistical analysis Data visualization and reporting tools

Introduction

My experience spans software development, data analysis, and IT support roles. I've worked on projects involving LLM-based classification, full-stack development, and cross-functional technical support. I'm particularly skilled in combining technical knowledge with effective communication to deliver solutions that meet real-world needs.

LinkedIn Profile

All Experience

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Projects

My Work

Here's a selection of my recent projects showcasing different skills and technologies. Each project demonstrates my approach to problem-solving and technical implementation.

GitHub

All Projects

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